Pay range and compensation package - £35,000 to £45,000 depending on experience
About the Company
We are Vivedia, the UK’s market leader in audio-visual services for ‘once-in-a-lifetime events’ (weddings, funerals, citizenship ceremonies). We don’t simply follow the market; we’re innovators and disruptors. Your work will have a positive impact on thousands of people daily and millions of people each year. We have a head office in Sheffield and a satellite office in London, but our customers are spread across the UK.
We’re not fans of all that corporate jargon you might hear from other businesses. We’re down-to-earth, human, and passionate about putting our customers first (all companies say that, but we do it).
Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in the UK to work for! It might be because of the flexibility we offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too.
This is a business that is doing well, but it goes beyond that; it’s about making sure things go right, first time, every time. This passion is driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that we are the right fit for each other, so we’ll share as much as you want to know about us while we get to know you, too.
About the Role
We are looking for a keen and proactive AV Principal engineer to help work on our most exciting and innovative new product. Think world-class entertainment like Abba Voyage or the Vegas Sphere... We’re the UK market leader at what we do with a great and professional delivery team. We’ll need all your professional engineering and commissioning experience.
Responsibilities
* Design and install audio-visual systems tailored to client specifications.
* Troubleshoot and repair audio-visual equipment, ensuring optimal performance.
* Collaborate with clients and team members to understand project requirements and deliver effective solutions.
* Configure and maintain networked AV systems, including VoIP and CCTV setups.
* Conduct regular equipment inspections and preventative maintenance.
* Provide technical support during events, ensuring seamless operation of all AV components.
* Document system configurations, maintenance procedures, and project progress.
Qualifications - 3+ years of senior installation engineer / final commissioning engineer in complex, integrated Audio Visual environments
Required Skills
* Maintain a deep understanding of our core technologies, and be really confident in installing, commissioning and demonstrating them
* Be proactive and enthusiastic about learning new technology, including our bespoke systems, and our unique industry!
* Provide feedback to our R&D team to help ensure that Products solutions stay aligned with our customers’ requirements
* Lead the delivery of our complex projects on time and on budget, anywhere in the UK
* Collaborate with 3 party trades and support our Project Management team with site feedback
* Work with our core engineering team to ensure you are familiar with our BAU solutions, and to keep them current with developments
* Work with desktop developers, testers, delivery managers, customer technical support and customer relationship colleagues to feedback improvements or challenges with delivery
* Co-ordinate with our internal teams to ensure the required hardware, resource and back-end systems are in place to deliver on time
* Support our Venue Techs with customer training and occasional hands-on operation for services
* Write RAMS and ensure all site activities are safe and that our high standards are maintained
* Generally, get stuck-in and hands-on with a small and fast-moving team