Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Liability Adjuster Are you a considered individual with a curious mind capable of building relationships with people from all walks of life? Can you articulate yourself clearly both verbally and in writing? Do you have a passion for the delivery of exceptional customer service? Do you challenge day to day situations and the norm yet remain calm under pressure? Have a valid full UK driving licence ? Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer ' spark your interest? The Role: We’re looking for experienced liability adjusters to join our specialist liability team in a role that offers autonomy over your own caseload, a variety of interesting claim types, and the flexibility to manage your own time with visits scheduled when you want/need more information for your investigations. This role would suit someone who is either: an experienced third party property liability adjuster (used to undertaking their own field investigations), or a third party property liability desktop adjuster looking to take the next step in their career and have the opportunity to go out and complete their own onsite investigations. With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims, and helps our clients maintain brand protection in times of crisis. That means that no one day is ever the same, you could be investigating a claim in which an e-scooter battery has caught fire causing damage, or an issue with water escape causing damage in a school, or even an agricultural claim for loss of yield on crops. Sedgwick opens the door to many benefits, including : The role offers a clear progression pathway into either complex loss adjusting, technical management or operational management. Paid for industry qualifications where you’re rewarded upon completion Work from home, with occasional site visits Competitive salary Employee assistance programme for employee wellbeing Reward & recognition scheme Life assurance Group Income Protection Our other benefits include: An excellent private healthcare plan (including pre-existing conditions) A Self Invested Personal Pension Scheme above the statutory minimum Annual leave allowance of 25 days public holidays Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps The Role: This is a technical, customer-facing role, the prime purpose of which is to conduct investigations to establish both policy and legal liability and to settle claims on behalf of our Insurer clients. This will be mainly desk based though in-person investigation within your area will also aid your investigations. You will be managing third party public liability property damage claims of varying complexity ranging from construction liability, public liability, and products liability to motor trade. You will be working both independently and under licenced referral managing claims up to £100k in value. Key Responsibilities: Investigate the allegations made against policyholders, and to provide detailed advice and recommendations on policy and legal liability Collate all relevant information, photographs, statements and documentation, to ensure that liability arguments are supported and sustainable Identify fraud risks and concerns Maintain proactive contact with all parties involved in the claims process and deliver results within agreed service standards. To undertake litigation management where appropriate Ensuring all databases, files and correspondence are correctly maintained providing a clear history of events, actions and explaining quantum assessment About you: You’ll have a proactive attitude, self-motivated and capable of working on your own initiative. You will also: Have a property (PLPD) biased background with the ability to fully investigate all types of liability claims Be able to interact with all interested stakeholders including claims staff, underwriters, policyholders, brokers and claimants The ability to apply a thorough knowledge of current case law, common law/statute and regulations Be willing to go the extra mile and provide exemplary customer service Possess accurate keyboard skills Have a clean full driving licence Have a good working knowledge of MS Word, Outlook and Excel Be extremely well organised and capable of influencing others Insurance qualifications are desirable, but equal consideration will also be given to those with the relevant experience Working at Sedgwick Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best. We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview. Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check. Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. LI-HYBRID Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.