THIS IS A PART TIME ROLE BUT COULD BE COMBINED WITH RECEPTIONIST/CARE-COORDINATOR ROLE WE ALSO HAVE AVAILABLE TO CREATE A FULL TIME ROLE of 37.5 HOURS PER WEEK.
We are looking for an enthusiastic individual with excellent administrative skills.
We use TPP SystmOne and will provide training on this software.
This is a part-time post of approximately 20 hours a week, but we do have flexibility to offer slightly more or less working hours if that is our chosen candidate's preference. There will be a fixed working pattern agreed between the hours of 8am and 6pm Monday - Friday.
Before you apply for this role, please ensure you read the document entitled "Advice on Applying for This Role" in the Supporting Documents section.
Main duties of the job
Ensuring patients with long-term conditions are regularly reviewed by the medical team - running reports to see who is due for a review, arranging appointment schedules and sending letters and messages to invite patients to book these appointments.
Ensuring screening and vaccination targets are met - running reports, monitoring uptake and contacting patients.
A variety of administrative tasks which require competence with Microsoft Word and Excel.
About us
Dyneley House Surgery is a CQC Outstanding rated GP surgery in the vibrant market town of Skipton on the edge of the Yorkshire Dales. We are committed to providing an excellent service to our 15,000 patients. The working environment is busy and varied and the team is friendly and supportive.
Job responsibilities
* Using TPP SystmOne for reporting, recalling and contacting patients and to provide data to other members of the Practice
* Using Microsoft Excel to analyse information
* Producing letters and letter templates
* Setting up appointment rotas to ensure the correct use of clinical time
* Setting up data entry templates
* Monitoring uptake of services
Person Specification
Qualifications
* GCSE grade A-C in English Language and Maths (or equivalent)
* Qualification in Health & Social Care
* Qualification in Customer Service
Experience
* Experience of providing excellent customer service
* Experience of using Microsoft Word & Excel
* Experience of working in a GP Practice or Hospital
* Experience of using TPP SystmOne
* Experience of project management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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