* Apprentice Medical Secretary (Level 3/Advanced) - KT&A3013
Apprentice Medical Secretary (Level 3/Advanced) - KT&A3013
Business Administration Level 3
Ashford (TN26 2NJ)
Qualifications Required:
GCSE Level 9-4 (or Grade A-C) in English and Maths. Or equivalent in these subjects.
Just outside the Ashford area, this GP surgery is a busy teaching practice providing medical services to approximately 7800 patients and operates from renovated premises with an onsite dispensary. We use Emis Web clinical system, have a CQC rating of Good, and achieve high QOF points. We are part of Ashford Rural PCN group and have a close working relationship with Ivy Court, Charing and Woodchurch surgeries.
Travel Information:
Applicants should consider their transport options, as the position is based in a rural location. Hamstreet is on a bus route and does have a local train station that’s walkable from the station.
Role Responsibilities:
This vacancy is to join other health care professionals delivering vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering efficient secretarial and admin support to patients, clinical and management staff, and visitors. The role includes a variety of administration support including some non NHS work.
* To develop an efficient audio, copy typing and word processing service for GPs and health professionals as required, including typing of letters, reports, patient referrals, minutes, memorandums, safety netting, recalls, INR star, etc.
* To learn to Readcode patient condition in emis via the docman workflow folder.
* To assist the practice manager & team leaders with all clerical and administrative duties.
* To make appointments, bookings and admissions as required.
* To liaise and arrange meetings (including booking of rooms) as required and attend meetings to take minutes.
* To inform patients of their test results.
* To coordinate and complete the necessary items for the Cardiology GPWSI service.
* To establish and maintain filing and administrative systems for easy access to information.
* To file patient records and correspondence in patient medical records.
* To receive incoming and initiate outgoing telephone calls for timely communications, taking messages and dealing with appropriate queries.
* To maintain the computer clinic system accurately and securely.
* To assist with gathering statistics and information when required.
* To assist with cover for members of the secretarial team during periods of sickness and annual leave.
* In liaison with the clerk responsible, maintain adequate supplies of office stationery.
* To take the evening post.
* To receive and dispatch mail and maintain a pending system.
* To scan post when required.
* To process repeat prescriptions when required.
Confidentiality:
* In the course of seeking treatment, patients entrust us with sensitive information regarding their health. They do so in confidence and have the right to expect that staff will respect their privacy.
* In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff, and other healthcare workers.
* Information relating to patients, carers, colleagues, or the business of the practice may only be divulged to authorized persons in accordance with practice policies and procedures regarding confidentiality.
Wage
£8.60 per hour. Pay reviews considered on consistent achievement and performance.
Hours
37.5 hours per week:
Mon: 9am - 5pm
Tues: 9am - 5pm
Wed: 9am – 5pm (Study session)
Thur: 9am – 5pm
Fri: 9am – 5pm
20% paid time during working hours is given to complete training, referred to as 'Off the Job Training'.
Skills Required
Excellent communication skills, both written and verbal. Excellent IT skills with good knowledge of Microsoft Office.
Personal Qualities
This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Training Provided
On-the-job training while working towards the Apprenticeship Standard. This includes developing, implementing, maintaining, and improving administrative services.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, together with virtual training sessions to determine competency.
The employer has requested that you do not contact them directly, as this could jeopardize your application. You will be responsible for your travel expenses to and from work.
KT&A: Kent Training & Apprenticeships are part of Kent County Council, specializing in high-quality work-based training.
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