Band 5 Nurse and Band 2 Healthcare Support Worker recruitment is centralised, meaning when you apply you will be considered for a number of roles across the Trust. If you have any questions please email: nursing.careers@ouh.nhs.uk.
Clinical Support Administration Roles - Centralised Recruitment - B2/3
NHS AfC: Band 2-3
Main area Administration Grade NHS AfC: Band 2-3 Contract Permanent Hours
* Full time
* Part time
* Flexible working
* Home or remote working
37.5 hours per week (Full & part time roles available) Job ref 321-CENT-7162609-B2/3
Site John Radcliffe Hospital Town Oxford Salary £23,615 - £25,674 per annum/pro rata Salary period Yearly Closing 04/05/2025 23:59
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
Job overview
Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!
Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
Main duties of the job
We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
This week we are currently recruiting for the following Bands 2 and 3 roles across the organisation:
* Preoperative Assessment Assistant Administrator - Receptionist - 37.5 hours per week
* Assistant Specialty Co-ordinator – Pathology/Clinical Haematology- 22.5 hours per week
When applying please:
* Include as much detail as possible in the application inc. qualifications, roles and responsibilities
* Include a supporting statement and showcase your skills and experience
* Specify if you have a strong desire to work in a certain department or role type
* Let us know if you want full time or part time work
Shortlisting will be carried out on: W/C 14 April 2025
The interview date for successful candidates will be: 22 April 2025
If you are ready to make a meaningful difference in the lives of our patients and be part of a dynamic healthcare team, we would love to hear from you! Apply now to support our clinical areas and embark on a rewarding journey in the Trust.
Detailed job description and main responsibilities
What we are looking for:
* Strong Communication Skills: Ability to communicate effectively with patients, families, and medical staff.
* Attention to Detail: Accuracy in managing patient records and administrative tasks.
* Empathy and Compassion: A genuine desire to help others and provide exceptional patient care.
* Organisational Skills: Ability to multitask and manage time efficiently in a fast-paced environment.
* Previous Experience: Prior experience in a healthcare or administrative role is preferred but not essential.
* Qualifications: GCSE or equivalent in English and Maths, grades A-C
* Systems Experience: Understanding of Microsoft Office: Outlook, Word, Excel packages
What We Offer:
* Meaningful Work: Your role will have a direct and positive impact on the lives of patients and their families.
* Professional Development: Opportunities for training and career advancement within the healthcare sector.
* Collaborative Environment: Work alongside a team of dedicated and compassionate healthcare professionals.
* Comprehensive Benefits: Flexible working, competitive salary, health insurance, and retirement plans.
Example duties and responsibilities:
* Provide primary administrative support to named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
* Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
* Monitor urgent investigation requests to ensure they are processed appropriately.
* Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.
* Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
* Maintain patient confidentiality at all times.
Person specification
Experience & Skills
* MS office and applications (including Word, Excel and Outlook)
Qualifications
* GCSE or equivalent in English and Maths, grades A-C
Communication Skills
* Excellent customer care and communication
* Ability to adapt communication style as required
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.
Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks.
No unsolicited recruitment agency telephone calls or emails.
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