Field Assistant Job Purpose You will work out on the road, travelling throughout the eastern side of England meeting with our Enforcement Agents to assist with administration and compliance. You will also be responsible for conducting outdoor property inspections, to ascertain whether premises look occupied. The ideal candidate will be based close to our Wirral head office and enjoy travelling as part of their job. Responsibilities Planning and organising your own workload Travelling to meet with our Enforcement Agents to collect their completed paperwork Conducting quarterly Compliance Inspections with our Enforcement Agents to ensure they are complying with our processes and procedures Coordinating collections and deliveries of Company vehicles Visiting properties to complete Outdoor Inspections as per our client requirements Assisting with backlogs of work when necessary; visiting debtors in their homes to negotiate payment of unpaid debts Essential Skills Full UK Driving License – held for a minimum of 2 years Clear CCJ search and basic DBS clearance Excellent communication skills Assertive and confident Effective organisation and time management skills Desirable previous experience Experience in the debt collection industry Experience of working in sales Experience in the security industry, law or parking enforcement role Field based / lone working experience Salary & Benefits £24,024 starting salary per annum 35 hours per week, Monday to Friday with some flexibility with working hours Fully expensed company van Company phone and iPad provided 28 days annual leave plus an additional 4 days off over christmas Pension Eye Care Vouchers Successful applicants will be provided with extensive training and will gain a recognised industry qualification therefore previous experience is not essential. All new recruits are given a dedicated mentor in the field who will offer ongoing support and guidance throughout the initial training period and thereafter. About Us Jacobs lead the profession in providing seamless Enforcement and Debt Collection services by working in partnership with our Local Authority and Commercial clients. We collect outstanding council tax arrears, parking fines, business rates, sundry debts, commercial rents and former tenant arrears. Our client base spans 45% of the market working for over 165 Local Authorities across the UK. We pride ourselves on innovation and a forward thinking approach. Our Culture Everything we do is shaped by our Core Values: Fairness, Advancement, Collaboration and Excellence. These values form the foundations of our relationships with debtors and clients, but they also shape how we measure and reward the performance of our employees. Jacobs is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity.