As an Ivory Skies Salesforce Administrator, you will work with a global federal client to administer an enterprise Salesforce org, across 80 mission areas and 105 countries. This org provides real-time visibility into, and supports the strategic management of relationships with external agency partners. You will help operate and maintain the platform that nurtures a consistent Agency-wide relationship management experience for staff and partners by incorporating future business processes and emergent best practices.
The Salesforce Administrator is responsible for the day-to-day administration and maintenance of the Salesforce GovCloud platform. The ideal candidate will have a strong understanding of Salesforce and its features, as well as experience with data management, security, and reporting. You will be working on a cross-functional team to lead the administration of the platform.
Contributions
* Manage and maintain the Salesforce GovCloud Plus platform
* Create and manage users, roles, and permissions
* Configure and customize Salesforce to meet the needs of the business
* Manage and maintain data integrity and security
* Create and manage reports and dashboards
* Monitor and troubleshoot Salesforce performance
* Stay up-to-date on the latest Salesforce features and best practices
* Work closely with other members of the IT team
Qualifications
Required
* Must be local to the Raleigh/Durham, NC area for a hybrid work model
* Bachelor's degree in computer science, information systems, or a related field
* 3+ years of experience as a Salesforce Administrator
* Strong understanding of Salesforce and its features
* Experience with data management, security, and reporting
* Excellent communication and teamwork skills
* Ability to work independently and as part of a team
* Ability to meet deadlines and work under pressure
Preferred Skills
* Experience with Active Directory or identity management
* Experience with managing 3rd Party Apps
* Experience with release management
* Experience with a global user base
* Experience with government customers
Certifications
* Salesforce Certified Advanced Administrator (preferred)
* Salesforce Certified App Builder (optional)
* Other Salesforce Certifications or Accreditations
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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