Social network you want to login/join with:
Client:
Pure Resourcing Solutions
Location:
Cambridge, United Kingdom
Job Category:
-
EU work permit required:
Yes
Job Reference:
ae9a2f442232
Job Views:
2
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
Job: Account Manager - IT Services - MSP
Location: Cambridge - Hybrid working available
Salary: £30,000 - £35,000
New opportunity for an Account Manager with a background supporting IT Service Providers (MSP) or for an experienced IT Professional looking to make a move into a more customer-focused role. This role will be focused on managing a portfolio of existing customers and identifying opportunities to improve their support.
Main duties of the role:
1. Managing Portfolio of existing customers
2. Tracking and reporting on Licensing and Subscription contracts
3. Identifying shortfalls or weaknesses in existing model
4. Assisting with Cross Sell / Up sell opportunities
5. Ensuring Customer Success and Satisfaction
Experience required:
1. 3+ years in an IT Services / MSP environment, either in a customer-facing technical role, or in an Account Management role.
#J-18808-Ljbffr