Customer Success Manager - 12-Month Maternity Cover
Maternity Cover Opportunity: Customer Success Manager at N G Security UK Limited
We are excited to announce a fantastic 12-month maternity cover opportunity for a Customer Success Manager at N G Security UK Limited, with the possibility to extend the position.
As a Customer Success Manager, you will play a key role in ensuring our clients receive outstanding service and support throughout their journey with us. This is a great opportunity to make a real impact in a dynamic, growing company while also contributing to the long-term success of our valued customers.
Responsibilities:
* Build and maintain strong client relationships
* Manage Customer Renewals and identify upsell opportunities
* Ensure customer satisfaction and drive product adoption
* Collaborate with internal teams to resolve customer issues
* Deliver value-driven support and services to clients
What We’re Looking For:
* Previous experience in Customer Success, Account Management, or similar roles
* Strong communication and problem-solving skills
* Ability to manage multiple client accounts and prioritize effectively
* A proactive, customer-centric mindset
This role is perfect for someone looking for a new challenge, with the chance to make a meaningful impact while working in a supportive environment. If you’re passionate about customer success and eager to join an innovative team, we’d love to hear from you!
Contract Duration: 12 months with potential to extend
Location: Leeds City Centre
To apply or for more information, feel free to reach out directly or send your CV to becky.pritchard@ngsuk.com.
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