Job summary We are seeking a full time Medical Receptionist to join our friendly team 37.5 hours a week. Monday 10.30am-6.30pm, Tuesday 8.00am-4.00pm, Wednesday 10.30am-6.30pm Thursday 10.30am-6.30pm and Friday 10.30am-6.30pm. Flexibility will be required. There is also a Saturday rota which you would be required to be part of which will be a maximum of 2 Saturdays per year. Main duties of the job Duties will involve: - answering the Practices telephone and assisting patients in a courteous, efficient and effective manner - to assist in patients prescriptions - greeting and dealing with patients and other visitors either in person or via the telephone - process personal and telephone requests to book appointments, visits and telephone consultations - taking messages and efficient communications - filing, retrieving paperwork and photocopying - processing and management of patient registrations - computer data entry/data allocation and collation - be part of a large shared rota for the occasional out of hour shift About us The Birchwood Medical Practice is based close to the City Centre and has a list size of 10600 patients. The Practice is run by seven GP Partners and there is a large Practice team, including: Six Practice nurses and 2 HCAs Four administration staff Three secretaries Nine receptionists We are a training practice for GP Registrars and student nurses. We have a CQC rating of Good. Job description Job responsibilities We are seeking a Medical Receptionist to join our friendly team. Duties will involve: - answering the Practices telephone and assisting patients in a courteous, efficient and effective manner - assist in processing repeat prescriptions - greeting and dealing with patients and other visitors either in person or via the - process personal and telephone requests to book appointments, visits and telephone consultations - taking messages and passing on information - filing, retrieving paperwork and photocopying - processing and management of patient registrations - computer data entry/data allocation and collation - be part of a large shared rota for the occasional early evening, weekend or Bank holiday shift - end of day closure Job description Job responsibilities We are seeking a Medical Receptionist to join our friendly team. Duties will involve: - answering the Practices telephone and assisting patients in a courteous, efficient and effective manner - assist in processing repeat prescriptions - greeting and dealing with patients and other visitors either in person or via the - process personal and telephone requests to book appointments, visits and telephone consultations - taking messages and passing on information - filing, retrieving paperwork and photocopying - processing and management of patient registrations - computer data entry/data allocation and collation - be part of a large shared rota for the occasional early evening, weekend or Bank holiday shift - end of day closure Person Specification Qualifications Essential GCSE grade A to C in English and Maths Qualified to NVQ level 2 or equivalent in customer care/Business & admin/health and social care Desirable NVQ level 3 or equivalent Medical Terminology Experience Essential Experience of customer service either face to face or telephone communications Desirable Experience of working in a GP Practice Experience of working in primary care Experience of working with prescriptions Knowledge and Skills Essential Good interpersonal and communication skills Ability to work under pressure and keep calm and polite Keyboard and IT Skills Desirable Experience of TPP Systmone Computer system Knowledge of medical terminology Knowledge of prescriptions Person Specification Qualifications Essential GCSE grade A to C in English and Maths Qualified to NVQ level 2 or equivalent in customer care/Business & admin/health and social care Desirable NVQ level 3 or equivalent Medical Terminology Experience Essential Experience of customer service either face to face or telephone communications Desirable Experience of working in a GP Practice Experience of working in primary care Experience of working with prescriptions Knowledge and Skills Essential Good interpersonal and communication skills Ability to work under pressure and keep calm and polite Keyboard and IT Skills Desirable Experience of TPP Systmone Computer system Knowledge of medical terminology Knowledge of prescriptions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Birchwood Medical Practice Address Jasmin Road Lincoln LN6 0QQ Employer's website