Job Description
REMOTE WORKING, with 2 days a week in the Reading office and attendance to monthly meetings in the office. You will need to live in an easy commutable distance from Reading.\n\nOur Reading based client is currently recruiting for a pensions Administrator to join their team. \n\nThe role will focus solely on the administration of our Pension Scams Identification service in an exciting period of growth.\n\nThis role may suit a recent graduate who is seeking some admin experience, or a candidate with good admin skills and an eye for detail.\n\nThe Role\n\nOnboarding of new members for Pension Scams service\nArrange appointments with members by telephone and email\nConduct telephone interviews with members to identify those at risk of a Pension Scam.\nProduce reports for client teams, Trustees and Compliance review where needed\nDealing confidently with members by phone, email or letter\nUpdating/Maintaining records on the database \nEnsuring that member cases are dealt with in accordance with strict deadlines\nProcess cases in line with agreed Scam Protection Team processes\nImplementation of new clientsThe Person\n\nExperience in admin is preferred \nInquisitive with strong interpretation skills\nIdeally, be educated to A-level standard\nBe able to demonstrate ownership, responsibility and accountability for self \nGood telephone manner\nBe organised, methodical and logical in approach to tasks \nBe able to develop and implement own processes to manage high volumes of work \nHave good leadership skills, the ability to manage own workload as well as assisting the team\nBe proactive, having drive and commitment \nBe able to work on own initiative\nBe able to communicate effectively\nHave the ability to work in a team towards company objectives > Have experience of working with MS Office products, such as Outlook, Excel, WordOur client offeres excellent benefits, career progression and these additional benefits:\n\nParticipation in Discretionary Bonus Scheme\n25 days holiday\nPension Plan\nStudy support\nFlexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle\nLife Assurance cover\nDiscounts and savings from retailers and services providers as well as offers available via phone)\nInterest free season ticket loan