An excellent administrator opportunity has arisen within a well-known international textile brand with offices based close to Stockport. The focus of the role will be dealing with customers making orders and handling everything involved with this from start to finish. The main tasks involved will be order processing, checking stock availability, then dealing with the transport and delivery of the product and all the relevant paperwork.
The ideal person for this role will have a passion to provide first class customer service and be happy dealing with the full order processing cycle from start to finish.
The role requires someone with excellent communication skills, both written and verbal and solution focused when dealing with problems. You must be computer literate with knowledge of MS Office suite, including Excel and have strong organisation and administration skills!
The position is 38.25 hours per week, Monday to Friday, and offers a salary of £22,754pa and will be a 12 months, fixed term, maternity cover!
What will you be doing as an Administrator / Sales Administrator / Customer Co-ordinator / Customer Service Officer?
Managing accounts alongside other departments
Order processing on to in house system from email and into the customers portal
Managing customer expectations and requests
General sales administration associated with order processing and month end reporting
Managing delivery booking slots and ensuring they arrive on time
Prepari...