Provide day-to-day leadership of the Shipping department by advising and directing the team to ensure a prompt and efficient shipping service for the Company in compliance with all transportation regulations.
Scope of Position:
* Number of Subordinates: 3
* Other Shipping: ~1,500 order lines PCM
Responsibilities:
* Lead the implementation of best practice logistics vision, strategy, policies, processes, and procedures to improve operational performance.
* Ensure regulatory compliance for the import and export of goods.
* Lead continuous improvement initiatives and identify inefficiencies and cost optimization opportunities.
* Implement best practice logistics policies and procedures for the HPL & TSS sites to improve operational and financial performance.
* Address escalations to help resolve Shipping department issues.
* Attend site meetings to drive improvement in OTIF (On-Time In-Full).
* Ensure complaints are processed promptly.
* Participate in the completion of shipping documentation and order bookings.
* Ensure timely submission of metrics, reports, and process documentation.
* Assist the DGSA in the mandatory collation and reporting of dangerous goods-related matters.
* Serve as the subject matter expert for shipping from HPL and TSS sites.
* Support Procurement in carrier selection and monitor service against performance criteria.
* Assist in process mapping and training for ERP enhancements within the Shipping department.
* Maintain responsibility for the health & safety of the shipping department.
* Perform other duties as required within operational guidelines.
People Management:
* Manage, coach, and develop a high-performing team to meet objectives and deliver continuous improvement.
* Set departmental objectives/KPIs and conduct regular performance reviews.
* Report on target achievements and identify required actions.
* Ensure workload balance and adequate absence coverage within the team.
* Ensure the Shipping team stays up to date with legal and regulatory training requirements.
* Ensure adherence to health, safety, and environmental policies and procedures.
Requirements:
* Numerate and literate.
* Certified in Dangerous Goods by Air.
* Certified in Dangerous Goods by Road and Sea.
* Proven experience in managing a team.
* Demonstrated expertise in shipping hazardous chemicals.
* Experience in transformational change management.
* Dangerous Goods trained in Air (IATA ICAO), Sea (IMDG), and Road (ADR).
* Collaborative mindset with a proactive approach to problem-solving.
* Highly organised with strong diligence.
* Proficiency in computer applications and MS Office.
* Initiative-taking, flexible, and capable of meeting strict deadlines.
* Committed to achieving high standards of service.
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