Are you customer-focused and IT-literate with excellent communication skills?
Are you positive, flexible, and hard-working?
Do you want to use your financial admin skills in a unique role that allows you to assist some of our most vulnerable residents?
Then look no further! We are looking for a highly organised and enthusiastic person to join our busy but friendly Adult Social Care Financial Services Team here at Stockton-on-Tees Borough Council.
In this role, your main duties will be to provide financial administration support to the service, covering financial assessments, direct payments, and property & finance.
The work is provided through a number of varied functions such as raising debtor invoices, checking timesheets, processing payroll, and paying invoices. You will also be managing online banking systems and dealing with service users’ finances through Appointee and Deputyship processes. The work also deals with the collection and recovery of debts from service users which will involve recovery action.
Day-to-day contact with service users by telephone is a key part of this role so your ability to communicate effectively with them is essential. We will provide individual training to support your transition to this area of work.
As a finance clerk, you will cover a specific area of work day-to-day but will have the opportunity to learn all aspects of the team's work in various areas.
To succeed in this role, you will have excellent IT skills and be customer-focused. You will also have excellent communication skills as well as being able to work flexibly around the different areas within this busy but friendly team.
In return, we offer an excellent total reward package, including:
1. A competitive salary of up to £25,992
2. 27 days annual leave per year rising to 32 with 5 years’ service (plus bank holidays). Ability to purchase additional leave is also available.
3. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
4. Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
And that’s not all – you can also work flexibly where you can work part of your week at home.
If you would like an informal discussion about the post, please contact Vicki Leadbitter, Team Leader on 01642 526106.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.
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