Events & Production Manage r You will be developing, coordinating and delivering the best in class high profile events within a managed service environment. Responsible for taking ownership of each event from conception to completion. Key Responsibilities for Events & Production Manager Collaborate with technical teams, planning within an auditorium environment and virtual events to including conferences, webinars, broadcasts and webcasts Work closely with the AV Supervisor to ensure events are sufficiently resourced, including sub-contracting where applicable Serve as a main point of contact and subject matter expert to clients and planners, for presentations and live broadcast events Live event support, successful execution of pre-planned design support and implementation exceeding the customers’ expectations In-show management of technical support team, providing clear communication channels across all teams Conduct client debrief, obtaining customer feedback and discuss areas for continual improvement Collate and provide post event reporting, stats, and client feedback on a weekly and monthly basis Provide quantitative and qualitative reporting for service delivery metrics Driving client meetings, subcontractor management, communicating across different teams and external vendors Desirable skills Proven track record of delivering best in class events Managed events experience within a corporate environment Excellent organisational skills Exceptional communication skills at all levels Experience in stage management Experience in show calling Understanding of the skills required of the technical support staff Further Details Salary: Dependant on experience Reporting to: Global Resource & Development Manager Department: Facilities Management (FM) Hours: 9-hour day on a rotational shift pattern between 7am-7pm, Monday-Friday