Job Title: Customer Service Advisor Rate: £12 - £14PH Contract: 6 weeks Start date: 6th Jan 2025 Location: Ashbourne Role Objective: Join our clients customer service team where you will play a crucial role in ensuring the efficiency and effectiveness of their customer operations What You'll Do Answer customer questions via phone and email promptly and professionally. Handle complaints and provide effective solutions to ensure customer satisfaction. Guide customers on how to use our products/services and provide helpful tips. Work with other departments to resolve complex issues and improve the customer experience. Maintain accurate records of customer interactions and feedback. What We're Looking For Strong communication and interpersonal skills. A customer-first attitude with the ability to empathise and stay patient. Problem-solving skills and the ability to think on your feet. Please note: This role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted. ADZN1_UKTJ