Smile Rooms is a group of boutique cosmetic dental practices, providing orthodontic, cosmetic, and general care to their patients across Berkshire, London, and Buckinghamshire. We are looking for a dynamic Treatment Coordinator to work out of our practice in Windsor.
The Company Values:
* EXCELLENCE
* INTEGRITY
* TEAMWORK
The Company Culture:
Is a fast-paced, forward-thinking, and dynamic culture with quality running through all areas of the business. The management team meet regularly to promote collaboration and innovation. Due to the growth vision of the group, working within it is both rewarding and challenging at times. However, there is a very positive spirit of both teamwork and support and a strong sense of working community.
The Role:
* To work closely with the patient and clinician to ensure they have an excellent treatment journey.
* Treatments include bonding, Invisalign, implants, and restorative/health-focused.
* To be intuitive and adapt your consultations with the patient around their preferences, for instance, some may be nervous, some may want detail, and others want it simplified.
* Lead virtual consultations as needed.
* Manage the full patient onboarding from being their initial point of contact through to signing their consents and post-treatment follow-up.
* Liaising with the dentists to ensure the patient is fully happy.
* Monthly, realistic targets are set around the patient journey to deliver the best care possible.
Skills Required:
* Previous experience in a dental practice and ideally some clinical experience in nursing.
* Personable, organised, motivated with excellent communication skills.
* A true people person who thrives in giving the best service possible.
* Proactive and able to make the role their own.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Health Care Provider and Customer Service
Industries
Medical Practices, Hospitals and Health Care, and Wellness and Fitness Services
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