Job Title: Accounting Operations Analyst – Group Payment Processing - 6 month FTC
Division: Finance Operations
Key Relationships:
1. Internal: Group Payment Processing Manager and Team, Head of Accounting Operations, Finance Leads and Teams, Controllers, Claims Teams, UCO Teams including Claim Payments and Vendor Management Teams, Compliance, Information Technology and Business Partners
2. External: Auditors, TPAs, Insureds, Law Firms, Professional Fee Firms and Consultants
Job Summary: To provide strong analytical, problem solving and technical skills to ensure accurate and timely processing of Claim payments and other payments for all lines of business and areas throughout Beazley while providing a high level of customer service and collaboration with both internal and external stakeholders.
Key Responsibilities:
1. Meet strict deliverables related to claim and other payments, reconciliations, payment balancing and customer responses.
2. Process accurate and timely payments of defense, indemnity, and claims expense transactions utilizing various processes depending on the line of business.
3. Differentiating between indemnity, defense, and fees to ensure proper recording of transactions in the general ledger.
4. Ensure checks and wires are drawn from the proper bank account.
5. Reconcile payment information to source systems, through to remittance advice.
6. Post all claims and payment transactions to the general ledger.
7. Review Finance US and UK Claims box and ensure proper completion of requests, queries, and deliverables.
8. Coordinate TPA relationship management including Cash Calls, Loss Fund Review and Monthly Bordereaux Payments and reconciliations.
9. Perform our own Group Payment Processing audit on randomly selected transactions for each payment run to ensure payments are appropriate and properly documented.
10. Participate in top tier customer service by being the face to the customer.
11. Respond to inquiries from customers and act as subject matter expert.
12. Coordinate 1099 process including year-end report generation and documentation.
13. Perform due diligence on new vendors to determine validity of vendor as well as 1099 tax status.
14. Apply judgment to claims transactions to ensure appropriate tax reporting on 1099s.
15. Participate in the reconciliation of TPA claims bordereaux for applicable lines of business and research and resolve queries.
16. Work closely with Claim Payment, Vendor Management and Claims Teams to ensure accurate and timely payments and provide premiere customer service.
17. Coordinate and distribute the Group Claims Material Settlement Notifications and ensure all affected parties are informed and Bank Balances are sufficient.
18. Participate in Embedded Invoicing processing, reconciliations and respond to customer queries.
19. Troubleshoot system issues for Claim Center/Agresso/AP and follow through to ensure satisfactory issue resolution.
20. Participate in both External and Internal Audits and provide timely and thorough documentation.
21. Participate in cross training of internal colleagues and onboarding training of new hires.
22. Conduct UAT Testing and Reviews for all new products and incorporate new deliverables while maximizing automation.
23. Participate in projects and continuous improvement.
24. Advance the claim and other payment processes through automation.
25. Work both independently and as a team while prioritizing workload.
26. Other ad-hoc duties when required.
General: It is important that in all your interactions both internally and externally you adhere to Beazley’s core values – ‘Being Bold, Striving for Better, and Doing the Right Thing’ - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
1. Comply with Beazley procedures, policies and regulations including the code of conduct.
2. Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
3. Display business ethics that uphold the interests of all our customers.
4. Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
5. Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas.
6. Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system.
Personal Specification:
Education and Qualifications:
1. General Accounting experience.
2. Educated to degree level.
Knowledge and Experience:
1. Experience working in a high-paced financial environment.
2. General Ledger experience.
3. Familiar with accounting principles and concepts.
4. Experience working in financial services.
5. Working knowledge of Microsoft Excel.
Skills and Abilities:
1. Demonstrated analytical skills and attention to detail.
2. Advanced Excel skills.
3. Excellent customer service skills.
4. Ability to work independently and as a team member.
5. Professional communication level (both written and oral).
6. Excellent organization and prioritization abilities.
7. Self-motivated, able to work on own initiative and use problem-solving skills to proactively resolve issues.
8. Ability to manage time, meet deadlines and prioritize.
Aptitude and Disposition:
1. High integrity.
2. Reliable.
3. Enthusiastic.
4. Ability to effectively interact with all levels of internal and external colleagues.
5. Self-motivated.
6. Outcome focused and driven to succeed.
7. Adaptable in fast-moving environment.
Competencies:
1. Quality / Accuracy Focused.
2. Technical Competence / Expertise.
3. Team Player.
4. Analytical Thinking.
5. Purposeful Communication.
6. Time Management.
7. Organized.
8. Attention to Detail.
9. Flexible.
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