Job Summary
We are committed to developing and deploying an Electronic Patient Record (EPR) for Barking, Havering & Redbridge University Hospitals NHS Trust, and are excited to announce opportunities to contribute to the programme as a RA Agent.
This is a transformative role as we look to expand our service to prepare for the exciting move to our new EPR, which means all Trust employees will need a Smartcard. We are launching a dedicated team to run this service to provide an effective and smooth experience for all colleagues.
The RA Agents will launch the initial Smartcard rollout across the Trust for around 10,000 additional staff, adapt the service for increased volumes, whilst looking to make improvements to provide a service to support our clinical colleagues in their daily workload by making systems access as easy as possible. They will be critical to the project, working efficiently and motivated to provide ongoing support across the Trust. They will manage daily operations, assist the RA Lead with the project plan and continually improve the service.
We are looking for a candidate with solid experience of administrative tasks, ideally with systems experience, well organised, ideally with exposure to project support. They need to be highly computer literate and have experience of coordinating.
Main duties of the job
Role
Smartcards are an essential part of the Trust to enable access to clinical systems to ensure the smooth running of patient care. This role within the Registration Authority (RA) service is critical to governing this process, including:
* Adherence and development of National and Trust RA Policies and Guidelines
* Production of Smartcards
* Assignment and modification of Access Rights
* Supporting Smartcard projects carried out by the Trust
* Supporting the RA Team, including ensuring the rollout of Smartcards as part of the EPR project and to maintain day to day running of the service
About Us
We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.
We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.
Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.
We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Date posted: 21 March 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £31,081 to £33,665 a year per annum inclusive
Contract: Fixed term
Duration: 5 months
Working pattern: Full-time
Reference number: 162-6939-BS
Job locations: EPR Team, Romford, RM7 0AG
Person Specification
Experience/ Knowledge
* Relevant experience of working in an NHS Administrative environment
Desirable
* Experience of Registration Authority systems administration
* Experience supporting a project roll out
Skills/Abilities
* Organised
* Excellent personable skills
Desirable
* Proactive, able to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name: Barking, Havering and Redbridge University Hospitals NHS Trust
Address: EPR Team, Romford, RM7 0AG
Employer's website: https://www.bhrhospitals.nhs.uk/ #J-18808-Ljbffr