Contract Manager - Contract Cleaning
The Opportunity
An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
£32k basic
Uncapped commission
Car Allowance
35 days holiday per year (including bank holidays)
Home based and Flexible hours
The Territory
Birmingham, Oldbury, Telford and surrounding areas
Main Responsibilities of a Contracts Manager
Contract/Site Management with 40-50 cleaning staff
The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
To ensure all client queries and complaints are dealt with in...