Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Do you want a rewarding career where you can make a difference?
If your answer is yes, then please join our friendly and motivated North Acute Mental Health Team in Basingstoke.
We currently have an exciting opportunity within our care navigator service. The role will involve shift work across 7 days between 8am to 8pm. You will be part of a flexible team of 3 Care Navigators both on the inpatient ward and alongside the acute mental health community team and receive support and supervision from a Senior Nurse.
You will be working with Service Users to establish their needs and help develop personalized community care packages to enable their recovery. Build strong professional relationships with other stakeholders.
This position is an ideal opportunity to work in a supportive environment with an extended multi-disciplinary team. You will require excellent communication skills to build rapport with patients, colleagues, and services in the local community. The successful candidate will have a customer-focused approach, be highly organized, and be able to deliver to agreed timelines while demonstrating the ability to quickly and efficiently identify and complete tasks independently.
Previous experience of working within the NHS is desirable but not essential as full training will be provided.
Main duties of the job
1. To support the planning, co-ordination, and transfer of service users across the care pathways.
2. To work in collaboration with the team to support service users as experts in their own care, promoting the principles of recovery, choice, and personalisation, which value and empower the service user.
3. To work in collaboration with other parts of the pathway (e.g., home treatment; establishing care packages, statutory AMHP work) to deliver seamless and timely packages of care, geared to the needs of the service user.
4. To develop the role of Care Navigator in order to embed the Care programme approach within the Mental Health Division.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trust's community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone. If as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief, or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
* NVQ 3 or equivalent experience
* Ability to fulfil travel requirements of the post
* In-depth experience of working in a mental health environment
Experience
* Highly developed communication skills
* Evidence of effective team working
* Ability to communicate effectively with people
* Evidence of effective interpersonal skills
* Ability to organise self and others to achieve tasks
* Ability to work autonomously
* Ability to manage demand and capacity
* Ability to produce timely, quality reports
* Ability to use the relevant IT systems.
* Willingness to complete studies as required to meet service delivery requirements
* Able to attend and participate in all statutory training events to enhance continued professional development
* Willingness to undertake training against the competencies for this new post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
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