Role Responsibilities: Answer incoming calls / monitor and respond to emails for the business Liaise with engineers in the field to book jobs Liaise with clients and tenants Job Flow Management Liaise with third party companies and partners Previous experience of customer service, data and call handling. Personal Qualities and Attributes Understanding of the value of customer service to an organisation. Very good oral and written skills, which facilitate effective communication with external clients, suppliers and peers. Enjoys a fast-paced environment and to be able to adapt to changes. Ability to work on own without supervision. To be able to work to daily set deadlines. Accuracy and attention to detail is important. Excellent knowledge of Microsoft Office products. Team Player Supportive attitude and a willingness to share knowledge Excellent Multi-Tasking Well organised and proactive Understands the meaning of job ownership Benefits: Company events Company pension Free parking On-site parking