Territory Account Manager
Permanent
Remote/Field sales
£45,000 - £50,000 + Commission
What’s on offer:
£45,000 - £50,000 + commission
Company laptop
Company mobile
Company car
28 days annual leave including bank holidays – increase after 5 years
Hours: 8am-4:30pm (30 minute lunch break)
Key Responsibilities:
Manage and cultivate assigned customer portfolio, maintaining business relationships and increasing sales revenue to meet set annual targets within allocated sales margin.
Constantly seek and develop New Business sales in allocated area.
To manage allocated SMS business, with a view to retain and grow accounts.
Manage and maintain customer portfolio records on CRM system ensuring all records are kept current.
Monitor sales performance and activity levels with the rest of the Sales Team and produce monthly reports detailing key result areas. Providing updates at the monthly SMT meetings.
To negotiate terms of sales and agreements and closing sales with customers.
To provide customers with detailed, accurate quotations and cost calculations, contracts and other customer related documentation as required.
To set up and maintain bar coding requirements and labels as required.
To identify any stock issues in respect of sales orders process to the GM/MD.
To produce daily sales picking lists and delivery notes.
Customer visits to build and grow relationships with key members of the purchasing teams.
To ensure that all documentation is as per the sales processes
To foster close working relationships with associated departments; sales, purchasing, administration, warehouse and Senior Management Team.
To ensure customer requirements and expectations are met.
To keep abreast of competitor intelligence and impart to relevant parties.
To share ideas to enhance/improve the efficiency and effectiveness of the Sales operation with the Senior Management Team.
To carry out any reasonable task requested by the General Manager.
To ensure performance is in accordance with all standards help by the group (e.g., ISO 9001:2015 & AS9120B)
Person Specification:
Proven track record in customer account management.
Sound commercial skills with a dynamic personality, coupled with an outstanding work ethic and driven to exceed expectation.
High standard of IT literacy (particularly Word and Excel), good standard of
Excellent organisational and administrative skills, with the ability to prioritise effectively; focusing on accuracy and attention to detail.
Capability to follow instructions, to work under pressure and to meet deadlines whilst maintaining an exceptionally high standard of work.
A team player with strong interpersonal and motivational skills & able to work on own initiative.
Motivated and self-starter with high energy flexibility and adaptability, combined with the ability to work as a team as well as individually.
Driven by a desire to make a difference and able to demonstrate commitment to continuous improvement.
Excellent customer focus, service skills and closing sales negotiations.
Full clean driving licence