Job summary eRoster Support Officer Are you looking to make a difference and would relish a challenge in an exciting and fast paced project? The eRoster Team is looking for an energetic and enthusiastic Support Officer to support the ongoing delivery of the eRoster service. Main duties of the job eRoster Service The eRoster service is ever changing, fast paced and high profile, which means we are looking to expand our team with a dynamic and proactive individual who has a proven track record in an administrative support role. You must have excellent time management, communication and interpersonal skills to work with a wide range of internal and external stakeholders. If you have the ability to be proactive, organised and work alongside a variety of stakeholders then we'd love to hear from you. About us As a eRoster Support Officer you will be given the opportunity to learn about all functions of eRoster, predominantly working on our main system, Optima (HealthRoster) Duties include managing the day day operations within the office, taking phone calls and providing support to our dynamic and hard working bank staff as well as working closely with clinical and corporate colleagues. Date posted 21 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Part-time, Flexible working Reference number 177-CORP-6853324-A Job locations James Paget University Hospitals Lowestoft Road Gorleston on Sea NR31 6LA Job description Job responsibilities Please see the Job Description and Person Specification for a full and comprehensive overview for this position. Job description Job responsibilities Please see the Job Description and Person Specification for a full and comprehensive overview for this position. Person Specification Education and Qualifications Essential Good standard of higher education, including GCSE level or equivalent in Maths and English Language Desirable Level 3 qualification in Administration or Project Management Experience and Knowledge Essential Experience of providing a service to customers Experience of using electronic systems Experience of working in a team Desirable Previous IT experience supporting project implementation Skills, Abilities and Competencies Essential Good organisational skills Ability to prioritise own workload Ability to communicate effectively using a variety of media Person Specification Education and Qualifications Essential Good standard of higher education, including GCSE level or equivalent in Maths and English Language Desirable Level 3 qualification in Administration or Project Management Experience and Knowledge Essential Experience of providing a service to customers Experience of using electronic systems Experience of working in a team Desirable Previous IT experience supporting project implementation Skills, Abilities and Competencies Essential Good organisational skills Ability to prioritise own workload Ability to communicate effectively using a variety of media Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Paget University Hospitals NHS Foundation Trust Address James Paget University Hospitals Lowestoft Road Gorleston on Sea NR31 6LA Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)