Welcome to our world! At Sonova, we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change in people's lives through your work, this is the place for you.
Join Our Team as a Hearingcare Advisor
About Us: Experience enhanced hearing with Boots Hearingcare. We specialise in tailored solutions for hearing challenges, offering comprehensive assessments, expert fittings, and dedicated aftercare. We are seeking enthusiastic individuals to join our team as Hearing Wellness Advisors. In this role, you'll advise and support customers, promoting our hearing services in-store. We offer full training, a competitive salary, and a monthly bonus in addition to your base salary and other excellent company benefits.
About the Role: This role will be based out of our brand-new World of Hearing store, which focuses on providing comprehensive hearing care services and products in a specialised, customer-centric environment. The World of Hearing stores typically feature the following elements:
* Innovative Technology: Cutting-edge hearing aids and devices are showcased, allowing customers to experience the latest advancements in hearing technology.
* Interactive Experience: Customers can interact with various hearing solutions and receive hands-on demonstrations.
* Personalised Service: Expert audiologists provide tailored consultations, ensuring each customer receives the most suitable hearing care solution.
* Comprehensive Assessments: Advanced hearing tests are conducted to accurately diagnose hearing issues.
* Education and Support: Informational resources are available to educate customers about hearing health.
* Comfortable Environment: The stores are designed to be welcoming and comfortable.
This is a fantastic opportunity to develop a career within a retail health environment.
Benefits at Boots Hearingcare:
* Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
* Free hearing aids: If you need them as an employee!
* Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies.
* Pension Scheme: Secure your future with our comprehensive pension scheme.
* Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your needs.
* Life Assurance Cover: Gain peace of mind with life assurance cover.
* Long Service Awards: Be recognised for your dedication.
* Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service, plus bank holidays.
* Telus: Access a confidential support network offering help and advice.
As a Hearingcare Advisor, you will:
* Provide customers with detailed information about our Hearingcare services.
* Offer personalised advice on ear health and hearing maintenance.
* Perform routine hearing screening tests and schedule assessments for our Audiologists.
* Assist customers with hearing aid maintenance and care.
* Promote and sell consumables and ear care products.
* Train in specialised Hearingcare services.
* Support the Audiologist with other hearing-related health checks as needed.
* Help achieve store KPIs by keeping diaries busy with appropriate appointments.
* Work closely with Boots Opticians and Pharmacy teams to promote hearing care.
* Foster great partnerships with in-store Audiologists and team members.
Person Specification:
* Confidence in approaching and engaging customers.
* Interest in store targets and a team player attitude.
* Ability to attend training at our Boots Hearingcare Academy.
* Self-reliance and accountability for personal learning and performance.
* Desire to become knowledgeable about hearing health.
* Experience in a retail or healthcare environment is advantageous.
* Competence in using basic technology devices.
Training: During your initial training, you will spend 5 individual weeks away from home at the Boots Hearingcare Academy in Llandudno. All accommodation and expenses are fully paid for, and you will also receive in-store and online training sessions.
Boots Hearingcare is an equal opportunity employer. We unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace.
Sonova is an equal opportunity employer.
We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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