FRENCH SELECTION (FS)
French speaking Customer Service Advisor
Location: Sutton Coldfield area, near Lichfield, Staffordshire, West Midlands
Salary: Up to £31,000 depending on experience with excellent benefits
Ref: 166FR
A market-leading manufacturer with a strong presence in the UK and France.
Main Duties:
1. Offer excellent customer service to franchisees and customers
2. Handle incoming calls, emails and text messages within a strict timescale
3. Manage and process orders using the franchisee portal
4. Maintain good working relationships with franchisees and deliver their feedback
5. Develop excellent knowledge of company products and procedures
6. Represent the company at sales meetings, conferences and industry events
The Candidate:
1. Fluent in French (written and spoken) – Essential
2. Previous customer service or administration experience - ideally
3. Also suitable for recent graduates and former teachers.
4. Excellent communication skills with professional telephone manner
5. IT literate (Microsoft packages ie. Excel)
Job Types: Full-time, Permanent
Pay: Up to £31,000.00 per year
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: 166FR
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