Desktop Engineer
Location: Guildford (Onsite)
Contract: Permanent
Salary: £30,000 per annum
At Khuda Technology, we’re partnering with a reputable organisation to hire a Desktop Engineer who will provide high-quality IT support across the business. This is an excellent opportunity for a tech-savvy professional looking to join a dynamic and growing team, supporting end-users in a professional and fast-paced environment.
As a Desktop Engineer, you will be the go-to point of contact for technical issues, responsible for troubleshooting hardware and software problems, maintaining devices, and ensuring smooth daily operations for users.
Responsibilities
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Deliver face-to-face and remote desktop support to internal users.
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Troubleshoot and resolve hardware, software, printer, and network-related issues.
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Build, configure and deploy desktops, laptops, and mobile devices.
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Support Office 365, Windows 10/11, and common business applications.
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Escalate unresolved issues to the appropriate internal teams when necessary.
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Maintain accurate documentation of IT assets and procedures.
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Provide excellent customer service with a user-first mindset.
Experience
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Previous experience in a desktop support or IT technician role.
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Strong understanding of Windows OS, Office 365, and basic networking.
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Experience with Active Directory and hardware troubleshooting.
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Familiarity with ticketing systems and ITSM tools.
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Excellent problem-solving skills and attention to detail.
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Clear communication skills and a proactive attitude.
Interested? Apply today and be part of a team that drives innovation in IT support