We are currently working with a Public Sector body in recruiting for an Administrator to join their team based on Boucher Road.
MAIN PURPOSE
To provide an exemplary, customer-focused administrative service to all internal and external customers of the Service Support Business Unit.
Administrative Support
* To provide an exemplary, customer-focused administrative service to all internal and external customers of the Service Support Business Unit, including receptionist duties.
* To provide guidance and support to managers and other support staff within the Directorate on financial and systems matters, general administration and procurement matters.
* To produce information, reports and statistics for management, committees or working groups as required including for Board reports, annual reports, and statutory returns.
* To assist the Service Support Business Unit Manager in the production of the Business Unit's business plan, including the development of suitable Key Performance Indicators (KPI's) to support and demonstrate positive performance within the Business Unit.
* To assist the Service Support Business Manager in the production of the Directorate's business plan, as required.
General Responsibilities
* To assist in the preparation of appropriate business cases, tenders and quotations, in line with financial and procurement regulations, policies and procedures and corporate timescales.
* To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues
* through to completion.
* To ensure continued and effective working relationships with key internal and external stakeholders such as other employees, middle managers and external suppliers.
Experience and Qualifications
* Possess at least 5 GCSEs at Grade C or above, or equivalent, to include English and Maths, and
* Have at least two years' experience of working in a demanding office environment, carrying out a range of business support tasks including scheduling and administrative support for meetings.
* Competent in the use of Windows and other Microsoft applications, in particular databases and MS Word.
Minute taking is desirable.