Job Description
IT Senior Systems Support Engineer
Our Client is a Bank based in the City of London, looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT, preferably from within the banking financial industry.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
The Client would like the following key skills:
1. CCNP level networking
2. Solarwinds - Service Desk Software experience
3. Experience of Pal Alto firewalls
4. Firemon - Network Security Devices and Policy Management
5. Experience of Avaya PABX systems
Responsibilities:
1. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that includes installation, configuration and troubleshooting.
2. Manage day-to-day operational aspects of a project and scope.
3. Design, plan, and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
4. Provide End User Computing support for all staff.
5. Coordinate between the London Users and Group IT Security on all requests for systems access, ensuring that permissions are provided promptly, regularly updated, and that the Group Access Matrix Protocol is followed at all times.
6. Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures, ensuring compliance with Group requirements.
7. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
8. Overall networking equipment monitoring (i.e. Network Switches, Firewall, and other appliances) and support.
9. Plan and carry out maintenance checks to ensure IT Operations and infrastructures are running smoothly and ensure daily routine task completeness.
10. Maintain the AYAYA PABX system and ensure that the recording system is operational at all times.
Technical/Functional skills:
1. Proficient in common operating systems: Windows 10, Windows Server 2016 and above.
2. Redhat Linux based Operating System.
3. Software proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365.
4. Networking (IT): Cisco Switches and Routers, Palo Alto Firewalls, LAN/WAN Routing.
5. Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage.
6. Project management and data analysis.
Personal skills (Soft Competencies [Core/Leadership]):
1. Strong interpersonal skills.
2. Strong written and verbal communication skills (in English).
3. Strong stakeholder engagement.
Qualifications:
Bachelor's or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).
Salary: The salary for this role is in the range £55K - £65K.
Please send your CV to us in Word format along with your salary and notice period. #J-18808-Ljbffr