Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for Clinical Support Workers who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will work under the supervision of a Registered Nurse to provide a high standard of patient care.
You must be 18+ to undertake this post.
Assessments will take place on Friday 21st March 2025 if you are successful you will be invited back for your interview.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The ideal candidate will be:
* Kind and caring
* Friendly and approachable
* Able to follow instruction and procedures in line with Trust Policy
* Able to demonstrate using own initiative
* Flexible
Some of the responsibilities within the role of Clinical Support Worker are:
* Communicating with patients
* Working under the supervision of a Registered Nurse/Midwife
* Washing / dressing patients
* Taking patients physiological observations
* Making beds and cleaning bed areas
* Serving meals and assisting feeding patients
* Talking / listening to patients
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
Detailed job description and main responsibilities
Person specification
Qualifications / Training
Essential criteria
* GCSEs (or equivalent qualification or standard) in English and Math
Desirable criteria
* Care Certificate
* Health and Social Care Level 2
Previous Experience
Desirable criteria
* Experience of healthcare or care work
* Experience of working with the general public or a range of different people
Skills
Essential criteria
* Ability to communicate effectively with people with varying levels of understanding
* Evidence of being self-motivated
* Evidence of working effectively as part of a team
* Basic IT skills - ability to use keyboard or willingness to develop
* Excellent time management and organisational skills
* Ability to work in a busy, sometimes pressurized environment
* Ability to work to deadlines
* Ability to use judgement on when to escalate issues and problems
Other requirements
Essential criteria
* Understanding of, and commitment to, equality, diversity and inclusion
* Role model our Trust values every day
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.
Documents to download
* Clinical Support Worker - Applicant Pack (PDF, 696.3KB)
* Must Read Guidance Notes - Application Forms (PDF, 54.4KB)
* Guidance Notes for Applicants - How your data is used and stored (PDF, 105.5KB)
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