* Serve as the technical liaison between operations and ESN commercial teams, building strategic relationships and managing investigations and escalations.
* Regularly review the contractual and operational performance of ESN supplier services by leading governance forums.
* Drive continuous service improvement initiatives across all ESN workstreams, focusing on achieving ESN goals and excellence.
* Take responsibility for enhancing performance on ESN Critical National Infrastructure projects.
* Proactively build and maintain internal and external relationships to support ESN performance and development objectives.
The successful candidate will be cleared to BPSS (or equivalent) as a minimum. You may even be required to undergo National Security Vetting (e.g. CTC, SC or NPPV)., Stakeholder Management
Project/Programme Management Incident Management Decision Making Continuous Improvement,
* Knowledge of radio networks, with experience in operations, fieldwork, and power/transmission solutions.
* Experience working with vendors, outsource partners, or managed service providers.
* Skilled in data storytelling: building cases for change using data analysis and effectively communicating to business audiences.
* Proficient in project management fundamentals, including milestone tracking and linking projects to customer experience.
* Business acumen: understanding of contracts, budgets, forecasting, and supplier commercial behaviours, demonstrating communication and presentation skills for all levels.
The Emergency Services Network (ESN) is a huge strategic priority for BT and our commitment to do the best for our customer and our country. ESN will be one of the most advanced Emergency Services Networks in the world and BT is proud to the official supplier providing mission critical and trusted communications for Britain's Emergency Services. ESN will replace the existing Airwave network and building upon on EE's existing 4G network and to provide essential new voice, data services, and critical communications services to 300,000 members of frontline emergency service users.
This role shall ensure that any new ESN projects and ESN services are managed from concept through to in-life operations whilst ensuring effective, efficient operations services are provided by our ESN supplier portfolio., With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
* Competitive salary
* 10% on target annual bonus
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* X4 Salary Life Assurance
* 25 days annual leave (not including bank holidays), increasing with service
* Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
* World-class training and development opportunities
* Option to join BT Shares Saving schemes
* Discounted broadband, mobile and TV package
* Access to 100's of retail discounts including the BT shop
Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. #Hybrid #LI-Remote #LI-Onsite