Job summary
Anopportunity has arisen to work in the Herefordshire and Worcestershire Healthand Care NHS Trust Integrated Safeguarding Team. The team is led by theSafeguarding Services Manager, supported by Safeguarding AdministrationManager. This administrator role supports the sharing of safeguardinginformation as part of the multi-agency network that provide a coordinatedresponse to safeguarding risks to children, young people and adults. The teamis a conduit for information from many sources and requires the administrativefunction to be systematic with strong attention to detail. The nurses in theteam provide safeguarding support and advice in the most complex cases to theTrusts employees. You will need to be ateam player with a can-do attitude and the ability to work independently withthe team working from home, with the option to work at Kings Court 1,Worcester. Working hours are Monday-Friday, 8:3016:30.
Main duties of the job
The ideal candidate will be approachable, agood communicator, highly organised, with attention to detail, have a calm andtactful disposition, and a can-do approach. Computer literacy is essentialalong with a strong proven administrative background where knowledge of MSOffice Applications including MS Word, MS PowerPoint, MS Outlook and MS Excel isessential.
You should have a flexible approach tothe working day to meet the varying and often tight deadlines within theteam. You will have proven history ofbeing able to prioritise and organise your own workload and that of others. Thesuccessful candidate will be required to communicate and liaise with a range ofinternal & external agencies and maintain effective internal and externalcontacts.
There will be an occasional need tovisit other sites.
The post will bring the post holderinto contact with information that can be of a distressing nature and this mustbe taken into consideration for applicants.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.
We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.
What we offer;
1. 27 days leave plus bank holidays, increasing up to33 days with long service
2. Generous NHS pension and enhanced pay when you workunsocial hours
3. Flexible and agile working opportunities
4. Great maternity, paternity, and adoption support
5. Wide range of supportive staff networks
6. Health and wellbeing opportunities
If you would like to know more, please visit ourwebsite.
Sharingyour data - As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Job description
Job responsibilities
For full details of the duties and criteriafor the role please refer to the job description and person specificationattached.
Person Specification
Skills & Abilities
Essential
7. Ability to challenge poor behaviour
8. Role modelling good behaviour.
9. A positive attitude and able to act on feedback
10. Ability to praise and be supportive to others
11. Ability to communicate clearly and effectively in English in both verbal and written formats
12. Intermediate IT skills. These will be tested at interview Numerate Accuracy and attention to detail
13. Good organisational skills
14. Able to demonstrate the ability to use initiative effectively
Additional Criteria
Essential
15. Willingness to commit to continuing professional development
16. Professional manner as a representative of the Trust
17. Tact and discretion for dealing with confidential and/or sensitive information
18. Ability to meet the travel requirements of the role
Experience
Essential
19. Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)
Desirable
20. Previous relevant NHS experience
Qualifications
Essential
21. Educated to academic Level 3 ( A-Level, NVQ 3, OCR/RSA 3, City & Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 ( GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post
22. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Knowledge
Essential
23. Knowledge of a range of administrative/secretarial procedures Detailed knowledge of Microsoft Office: Word / Excel / Outlook Understanding of the Data Protection Act and NHS Code of Confidentiality
Desirable
24. Knowledge of Health packages Carenotes, National Spine - would be an advantage.