We are looking for a confident Care & Support Team Leader with a passion for delivering outstanding care. You’ll be working 45 hours a week (Monday to Friday 8am-5pm or 9am-6pm), making a positive difference to the lives of the people in our care at Cygnet Acer Clinic. Cygnet Acer Clinic is a 28 bed service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs or acute mental health needs. Care is provided in a therapeutic environment, with a level of security matched to individual needs. The aim of the treatment, rehabilitation and re-socialisation programme is to prepare the people in our care either for transfer to conditions of lesser security, or for a life in the community. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day. Your day-to-day… Ensure patients filing and documentation complies with legal requirements and company policies and procedures. Guides and trains Support Worker team in policies and procedures. Promote and ensure the good reputation of the Hospital. To maintain and demonstrate a positive attitudes towards clients, their families, staff, visitors and others. Support Clients who need assistance with independent living skills/ personal hygiene encouraging independence. Lead a team of Support Workers. Manage staffing levels for Support Workers. Undertake relevant hospital filing and documentation. To make sure all staff are correctly inducted and trained before supporting the individuals in our care Induct new employees on policies and procedures and refresh other Support Workers. To demonstrate non-discriminatory practice in all aspects of work. Carry out any levels of observation as directed by Nurse-in-charge. Under the supervision and guidance of trained Staff, care and report on the well being of Clients. Read care planning needs for Clients and complete written daily records as instructed by trained Staff. Carry out regular checks on Clients at intervals determined by trained Staff. To assist in ensuring quality targets are met in accordance with agreed standards. Offer enhanced care with a flexible learning approach for all the people in our care Assist with medical & welfare needs and report as required Safeguard Why Cygnet? We’ll offer you… Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & “Cycle to Work” scheme Recruitment referrals You are… Genuinely driven with a desire to make a real difference in people’s lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Positive Approach Ability to undertake shift patterns Successful candidates will be required to undergo an enhanced DBS check. Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. Location Information To see detailed information about this location please click here What next? If you care about making a difference – we want to talk to you. Click the button to apply.