The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate advocates of Learning SPACE. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Working with our developers to improve our CRM and communications systems Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A history or knowledge of ASD is very important here. Preferable job history within teacher or a child focused role We are looking for someone who wants to stay commited to a role for a number of years. Location is important and we require someone local to Omagh or the surrounding areas. English, spoken and written must be proficient