Job title: Operations Contracts Manager
Ref: 39164
Division: Asset Operations & Capital Delivery
Location: Hybrid - Clearwater Court - RG1 8DB
Contract type: Permanent
Full/Part-time: Full-time
Hours: 36 hours per week
Salary: Offering between £50,000 to £55,000 per annum depending on experience and skills.
Job grade: B
Closing date: 11/02/2025
In your role as Contracts Manager, you will be responsible for managing a portfolio of contracts, where our suppliers deliver service contracts to meet our operational needs. Driving performance, developing relationships with suppliers, identifying commercial opportunities and service improvements will be key activities in this role.
What you’ll be doing as an Operations Contracts Manager:
* Supplier relationships - To create, manage and sustain appropriate supplier relationships across a portfolio of agreements/contracts to ensure services are delivered in line with business needs and objectives.
* Supplier performance - Manage the performance of suppliers by contractual requirements and business operational needs, to ensure the best value and services from suppliers are achieved.
* Stakeholder management - Work collaboratively and develop strong working relationships with internal and external parties, at all levels of the business.
* Commercial - Identify and implement opportunities/improvements for commercial efficiencies across operational activities and contracts. Lead on contract negotiations and implement contract variations as needed. Provide contract-related issue resolution to any disputes arising with suppliers.
* Contract Lifecycle - Complete contract close-outs, review contracts for extension or renewal and assist procurement teams where applicable for re-procurement. Assist procurement teams in developing contract documentation for new tenders e.g. KPIs, and commercial schedules.
* Audit - Ensure that all processes are followed in line with legislation and company policies/procedures.
What should you bring to the role?
* Have previous experience managing a portfolio of Operational Contracts.
* Demonstrate managing contracts with the view of driving value for money.
* Keen attention to detail and strong analytical skills.
* A strong technical understanding of commercial and contract management.
* Excellent communication and writing skills.
* Managing NEC short contracts is desirable.
* Managing construction / civil contracts is desirable.
* Managing mechanical engineering contracts is desirable.
What’s in it for you?
* Salary between £50,000 to £55,000 per annum depending on experience and skills.
* Car Allowance of £4,500 per annum.
* 26 days holiday per year increasing to 30 with the length of service. (Plus, bank holidays)
* Generous contributory pension.
* Personal Medical Assessments – Open to all once a year.
* Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
We are the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you will enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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