Time left to apply: End Date: December 15, 2024 (27 days left to apply)
Job Requisition ID: JR24182
Are you based in the Watford area? Do you have a passion for sales and enjoy working in a varied, customer-facing role in a fast-paced builders merchant environment?
If you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you!
Jewson Watford is on the hunt for a Senior Sales Advisor who's as passionate about great service as we are.
Hours: 07:30–17:00 Monday to Friday and every other Saturday morning 08:00-12:00
Location: Jewson Watford, Watford Business Park, Caxton Way, Watford, WD18 8RT
Preferred Skills and Experience:
1. Experience working within a Builders Merchant would be extremely beneficial.
2. A strong sales focus with experience in a similar role.
3. A strong communicator with some leadership experience.
Our Sales Advisors are focused on driving and supporting sales in branch as well as demonstrating great customer service. You’ll be the face (and voice!) of the business, often the first point of contact a customer has with us. You’ll chat with customers throughout the day, both on the phone and in branch, helping them find the materials they need for their projects and converting these into orders as well as building trust and lasting relationships with regular and new customers.
Key Responsibilities of a Jewson Senior Sales Advisor:
1. Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values.
2. Maximise customer interactions to drive sales and profit targets through upselling and cross-selling relevant products offering specific product advice.
3. Support the branch team to deliver success and suggest opportunities for continuous improvement.
4. Develop new customer accounts and lapsed accounts.
5. Build strong, effective relationships with customers and suppliers, managing feedback accordingly.
6. Ensure all customer orders are fulfilled in a timely fashion.
7. Follow plans to continuously improve customer experience.
8. Act as a direct support to branch management and work closely with the area sales manager.
9. Understand local market issues and communicate to Manager to support sales growth plans.
10. Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels.
About Us
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
A competitive salary and benefits package, plus generous staff discounts.
A supportive team environment where your contributions are recognized and valued.
Opportunities to grow your skills and career within our organization.
Flexible working arrangements to help you balance work and life.
At Jewson, we're proud to be part of STARK Building Materials UK, a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftspeople who build, renovate, and maintain the cities of tomorrow. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
Please apply today with your most up-to-date CV and a member of our dedicated recruitment team will be in touch!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
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