Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual North Yorkshire Ref: WSA-241 Job Summary Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have strong experience of managing Customer Relationship Management systems, including inputting data and creating reports? If so, St Giles is looking for a Women’s Services Administrator to provide vital administrative support to the Whole System Approach Lead across one or more services in North Yorkshire. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role As well as providing essential administrative support, including organising meetings, sub-groups, and communications with the Whole System Approach network on behalf of the Whole System Approach Lead, you will carry out research surrounding women’s services and referral pathways to update current service directories and notice boards. You will be expected to monitor and manage data across various systems and services with the aim of collating and analysing data reports, liaising with external partner agencies to coordinate and promote various St Giles (mobile) women and girls’ services, plus developing and maintaining processes for recording and monitoring resource allocation. We will also rely on you to develop and maintain an estates log and diary for the purposes of navigating fixed drop-in sessions for women across the county, provide administration for meetings and positively represent the St Giles Wise partnership in all external meetings, including conferences, seminars and other events. What we are looking for Experience of working in services which provide support to people who have faced adversity and disadvantage Experience of working with support services and statutory agencies within North Yorkshire An understanding of the barriers faced by people with complex and multiple needs Knowledge of relevant services across York and North Yorkshire Ability to create / communicate performance and budgetary reports in a variety of formats Strong IT skills, including proven experience of using Word, Excel, and Outlook Excellent prioritisation, interpersonal and communication skills, both verbal and written A flexible, collaborative and professional approach to your work. Please note this role requires a Basic DBS check. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. To apply, please visit our website. Closing date: 27 June 2024 at 11pm Interview date: 03 July 2024