Company Description
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Job Description
Salary: £34,058 plus Tronc bonus
*The shifts are 4 on 4 off including days and nights.
Your purpose will be:
To work closely with managers and leaders across the Hotel and always maintaining good public relations and Safety and Security awareness through training. To control access to Back of House areas, monitor alarms and deal with visitors and enquiries
Your Key Responsibilities:
1. To ensure the staff swipe in and out correctly, monitoring that staff have the right degree of access, in the correct time zone and they use the access cards correctly and prevent unauthorised entry into the Hotel and ensuring that visitors are correctly documented and directed to their destination
2. To issue and receive keys, create new staff IDS and record appropriate names and times
3. To carry out patrols of Back of House & front of house areas to ensure doors are locked or open as required and fire exits clear
4. To monitor the CCTV and report any unusual activity to In-house Security for closer investigation and perform bag searches of staff and contractors leaving the building recording searches in the Log Book
5. To liaise with supervisors regarding the disabling of fire alarms where steam cleaning is in progress
6. To ensure that all accidents and incidents are correctly recorded and reported and injured persons receive either first aid or hospital treatment as required
7. To monitor the Fire Alarm panel, Panic Alarm and Showcase alarm panel and Door alarm panel.
8. To ensure a correct and efficient hand over at the end of shift and ensure that all records and the Security Log are correctly maintained
9. To comply with all Health & Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself
Qualifications
What you will need to do in this role:
Essential assets:
10. 1-3 years’ experience in the Hospitality Industry.
11. Outstanding communication skills, both written & verbal.
12. A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
13. Proven organizational skills work well on their own. Able to set and meet deadlines with quality results.
14. Applicable job related skills as per Accountable Duties.
Proven Experience/Qualifications:
15. Valid SIA Door Supervisor Licence - Essential
16. Valid First Aid Certificate – Desirable
17. Additional Health & Safety, SIA CCTV, Defibrillator or Fire Marshall / Warden training or qualifications a distinct advantage
Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
18. Competitive salary and benefits including pension and life assurance
19. 31 days of holiday including public holidays (increase to 33 days after 5 years)
20. Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
21. Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
22. Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
23. Free stay at The Savoy after successful completion of probation
24. 50% discount at our iconic American & Beaufort Bars
25. 50% discount at our world-famous Afternoon Tea
26. 50% discount at our spa and florist
27. 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
28. 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
29. Laundry services & dry cleaning for uniformed and non-uniformed colleagues
30. Colleague gym facility and Virgin Active gym membership discount
31. Employee assistance programme
32. Annual optician reimbursements for eye tests and glasses
33. English language classes
34. Colleague restaurant
35. Local F&B, retail and gym discounts
36. Interfaith prayer room
37. Wellness room
38. Cycle to work scheme