Business Support Officer Job Type: Temporary, Full-Time Pay: £12.45 per hour. Duration: 6 months Location: Wigan We are working with Wigan Council to find a Business Support Officer on a temporary basis. This position involves a blend of administrative support, data management, and customer service, ensuring efficient operations within the team. Day-to-day of the role: Provide administrative support across various areas, including inputting documentation related to housing act notices and civil penalties. Handle enquiries efficiently from multiple sources such as telephone, letters, email, and mobile applications. Input and extract data from various ICT systems, including our case management system, Locata. Set up meetings, take minutes, and monitor the team's inbox, triaging incoming work and responding to enquiries about empty homes within the borough. Support in recovering debts from previous Housing Act enforcement. Ensure compliance with GDPR by managing data responsibly and maintaining privacy standards. Required Skills & Qualifications: Minimum of 3 GCSEs (A-C or grades 5 to 9), including English Language and Mathematics, or equivalent qualifications demonstrating literacy and numeracy. Proven ability to undertake a wide range of technical and general administrative tasks. Experience working in a fast-paced environment, meeting diverse demands while maintaining quality and accuracy. Strong customer focus with excellent communication skills, capable of interacting with various stakeholders at all levels. Proficient in Microsoft Office packages (Word, Outlook, Excel, PowerPoint) and experience with data input and extraction from systems. Ability to work with minimal supervision and a keen interest in improving customer experience and operational processes. If you are interested, or have any questions, please let us know. Please apply with an updated version of your CV.