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Duties and responsibilities related to the Front Office Night Supervisor role
* Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
* Supervise nightly front office operations, including late check-in/check-out procedures, reservations, and room assignments.
* Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless operations.
* Train, mentor, and motivate colleagues to provide excellent levels of guest service.
* Prepare and review reports, including occupancy, revenue, and guest feedback. Provide necessary updates and information to the morning team.
About you
Previous experience in hotel front office within the luxury segment is preferred. Strong organizational and multitasking abilities are required.
Benefits of the Front Office Night Supervisor role include
* 12 complimentary nights a year across Hyatt Hotels worldwide.
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Business attire laundered complimentary.
* Headspace membership and access to our Employee Assistance Programme.
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
Next Steps: Apply today for this Front Office Night Supervisor role and start your journey with Hyatt Hotels!
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