Job summary
Clinical Healthcare Support Worker - 23.5 hours per week.
We are looking for an enthusiastic and proactive Clinical Healthcare Support Worker to join our dynamic Breast Care Team.
The Clinical Healthcare Support Worker will assist the clinical members of the breast care team under their supervision to provide a high quality, comprehensive nursing service to all patients and users accessing the breast centre. They will ensure a high standard of patient care is maintained in a clean and safe environment.
You will support the operational day-to-day running of the Breast department, through non-clinical duties, to enable ongoing high quality service delivery.
You will also have the opportunity to work with patients and assist consultants with breast biopsies.
The successful applicant will join our breast nursing team, working alongside experienced breast care nurses and an advanced nurse practitioner.
We are looking for an individual who is motivated with their development, enthusiastic and flexible in their approach to work. The ability to work well with all members of the team is essential. You will need excellent communication skills and to be able to work as part of a team.
Core working hours Monday- Friday, 23.5 hours per week.
Shifts: 3x 08:13:30 and 1x 08:30-17:30.
The days of working per week do change with the consultants' timetable, so flexibility is required.
Interview: The proposed interview date is 25th April.
Main duties of the job
* Previous care experience although not essential.
* Basic knowledge of IT skills - using Word, Outlook.
* Willingness to learn.
* Possess good communication and interpersonal skills.
* To be able to use effective skills to communicate with and reassure patients and relatives in circumstances where they may be worried or distressed.
* Able to communicate with multiple team members - Consultants, ANPs, radiologists, imaging assistants, reception staff, nursing staff.
* To assist in the smooth running of symptomatic clinics, breast screening and result clinics.
* To assist in chaperoning and efficient movement of patients around the breast centre.
* Completing clinics with notes and paperwork correctly filed and clinic rooms stocked and tidied.
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities but also support one another.
We are a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Job description
Job responsibilities
Clinical Healthcare Support Workers (CHCSWs) are an essential role to aid the smooth running of the breast clinics at Thirlestaine. Without a CHCSW, the breast clinics cannot run. CHCSWs assist with the following:
* To assist in the smooth running of the symptomatic clinics, breast screening and results clinics.
* Working with all members of the breast care team to assist in the chaperoning and efficient movement of patients around the breast centre.
* Ensuring clinics start on time. Completing clinics with notes and paperwork correctly filed and clinic rooms stocked and tidied.
* Caring for patients who have received bad news and caring for those patients who are going through cancer treatment.
* A requirement of the role is to position and manoeuvre patients and equipment on a daily basis.
* To assist clinicians with breast biopsies, examinations, ultrasounds and mammograms.
* Cover the service to ensure safe delivery of care and clinics.
Person Specification
Qualifications and Education
Essential
* At least 3x GCSE's A-C (9-4) including a science.
Desirable
* Relevant education such as Care certificate, NVQ level 2, Health and Social Care level 2 or 3.
Experience, skills and knowledge
Essential
* Within a hospital or community nursing setting.
* Able to communicate effectively with patients and multiple members of the breast team.
* Organisational skills.
Desirable
* Previous care experience.
Additional Qualities
Essential
* Team worker.
* Able to cope under pressure.
* Able to work independently.
* Flexible approach to working hours to meet the demands of the service.
* IT literate.
Desirable
* Proactive / takes own initiative.
* Experience of hospital specific IT systems such as Trakcare and CRIS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Thirlestaine Breast Centre, Cheltenham
Thirlestaine Road
Cheltenham
GL53 7AS
Employer's website #J-18808-Ljbffr