Job Responsibilities: Provide support and training to existing prescription teams to facilitate patient management and repeat prescriptions. Respond to prescription requests from community patients, nursing/care home staff, pharmacy staff and GPs. Process monthly prescriptions for nursing/care homes, checking for changes and adherence/over-ordering issues. Use practice and CCG templates to record near patient monitoring for high risk drugs. Identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician. Support and respond to medicines related queries from medical and nursing colleagues and from patients and relatives both face to face, via phone or via email. Review hospital discharge notifications and outpatient hospital letters and reconcile medication against current repeat prescriptions. Promote safe use of medication, report medicine- related incidents and pro-actively prevent safeguarding incidents. Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing Support the review of care home procedures, making recommendations for potential improvements. Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures. Support practice prescribing budgets by on-going monitoring, audit and analysis of drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes staying aware of latest QIPP and other cost targets. Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost-effective product. Communication: Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment. Recognise the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating. Delivering a quality service: Prioritise, organise and manage own workload in a manner that maintains and promotes quality, including participating in shared learning across the PCN and wider organisation. Work as part of the team to seek feedback, continually improve the service and contribute to business planning. Managing Information: Use technology, read codes and appropriate software as an aid to planning, implementing and monitoring care, communicating information and reviewing and processing data for audit purposes. Learning and development: Take responsibility for own learning and performance through continuous professional development, including participating in clinical supervision, acting as a positive role model and assessing own learning needs. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences). Equality and diversity: Support the equality and diversity of patients, carers and colleagues by recognising the importance of peoples rights and interpreting them in a way that is consistent with policy, procedures and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues by behaving in a manner which is welcoming, non-judgmental and respects their circumstances, feelings priorities and rights. Professional development: Participate in an annual individual performance review, including taking responsibility for maintaining a record of own professional development Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working Work with your line manager to undertake continual personal and professional development, access regular supervision and take an active part in reviewing and developing the roles and responsibilities. Miscellaneous: Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Duties may vary from time to time, without changing the general character of the post or the level of responsibility. This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. The post holder would be expected to undertake any other duties commensurate with the role as agreed with the PCN.