Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
We are currently recruiting for an Admin Officer to work with one of our fantastic Public Sector clients in Leicester city centre. This is a 3 month temporary position initially, with a good chance of extension, where you would gain valuable exposure and experience working within the Public Sector.
Responsibilities and Duties:
* Basic admin duties which include booking on Committals, answering telephone calls and emails.
* Referring and responding to work from the Judiciary.
* Knowledge of Microsoft software (Word, Excel, etc.) and Office applications is required.
Competences:
* Must be polite and helpful to all customers, both external and internal.
* Remain calm, polite, and tactful when dealing with difficult people.
* Aware of customer needs and efficient in addressing them.
* Pass on important information promptly and clearly, with tact and honesty.
* Work effectively with others irrespective of differences.
* Tackle unacceptable behavior constructively.
* Be approachable, non-judgmental, honest, and respectful of confidences.
* Treat all colleagues fairly and be sensitive to their needs as individuals.
Candidate Requirements:
* Previous experience within an administration role (preferable).
* Knowledge of Microsoft software (Word, Excel, etc.) and Office applications.
* Ability to remain calm under pressure.
* Ability to work with very confidential and sensitive information.
* Provide 3 years of referencing and pass a basic DBS check.
Standard hours are 37 hours per week, Monday - Friday (Between 8.30am - 5.30pm). Pay rate of £11.59 per hour for the first 12 weeks, then increasing to £11.88 per hour, which is paid weekly.
If you feel that this role is one that would interest you and you have the right attributes, then please apply and you will be contacted if you are successful. This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills. Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street.
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