Job Summary
An exciting and rewarding opportunity has arisen to join the Haematology Department, within the Oncology CSU. We are looking for a driven, focused and highly motivated individual to join our team in the role of Medical Secretary. The position is 37.5 hours over 5 days with flexibility within the core hours between 8.00am until 5.30pm. The successful candidate will play a pivotal role as a Medical Secretary for the Thrombosis, VTE and Haemophilia teams and be the backbone of patient care, ensuring timely clinical correspondence, managing workloads efficiently, and supporting a seamless patient journey. Your dedication will contribute to exceeding national standards, improving patient experiences, and upholding our values of being patient-centred, collaborative, fair, accountable, and empowered. Embrace a diverse and inclusive culture, working collaboratively to create a positive impact.
Main Duties of the Job
This pivotal role involves serving as a crucial link between clinical teams and patients in Leeds, ensuring the seamless flow of medical correspondence and administrative processes. As a medical secretary, you'll be responsible for audio typing/typing and proofreading clinical documents, minute taking, utilising diverse IT skills to support consultants, and managing workloads in alignment with departmental requirements. Your role extends beyond paperwork, as you actively contribute to improving patient experiences by facilitating the movement of patients through their 18-week pathway or other national waiting time standards. Handling patient inquiries and phone calls, you'll play a key role in maintaining effective communication channels between medical teams, patients and external stakeholders.
In addition to clinical correspondence, the position involves maintaining an efficient administration service. You'll collaborate with fellow Team Medical Secretaries to proactively plan workloads, create and manage record systems, and provide guidance. Ensuring the confidentiality and accuracy of health records is paramount, and you'll be responsible for tracking and storing records appropriately. This role also includes accessing information systems, covering for colleagues during absences, and undertaking any other duties deemed necessary by the Trust or Directorates.
About Us
Leeds Cancer Centre is one of the most prestigious oncology departments in the UK, providing an ideal infrastructure for high quality multidisciplinary cancer services and ensuring the best outcomes for the catchment population of West Yorkshire and the Yorkshire Cancer Network.
Our values are part of what make us different from other trusts. They have been developed by our staff and set out what we see as important to how we work. Our five values are: Patient-centred, Collaborative, Fair, Accountable and Empowered. All actions and endeavours are underpinned by these values.
Date Posted: 15 April 2025
Pay Scheme: Agenda for Change
Band: Band 3
Salary: £24,071 to £25,674 a year
Contract: Permanent
Working Pattern: Full-time, Flexible working
Reference Number: C9298-ONC-0483A
Job Location: St. James's University Hospital, Beckett Street, Leeds, LS9 7TF
Job Responsibilities
Job Purpose
To provide a comprehensive and high quality medical secretarial service to support clinical teams (Consultants, their medical teams e.g. junior medical staff or specialist nursing staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate.
Knowledge, Skills and Experience Required
Qualifications
* Audio typing/Word Processing Skills (RSA II) or equivalent experience (essential)
* GCSE Grade C or above English and Maths (or equivalent e.g. AMSPAR Level 2 qualification) (essential)
* ECDL (desirable)
Experience
* Using a variety of Microsoft office packages including word, excel and PowerPoint (essential)
* Using patient information systems such as PAS (essential) and PPM (desirable) or the ability to quickly develop this knowledge in a short time frame.
* Secretarial experience (essential)
* Previous secretarial experience in a healthcare setting (desirable)
Skills & Knowledge
* Interpersonal and communication skills (essential)
* Organisational skills and time management (essential)
* Understanding of customer care principles (essential)
* A broad understanding of medical terminology and its use within clinical correspondence (essential)
* Ability to work as part of a team (essential)
* Ability to communicate sensitively with a wide range of people including patients, using tact and diplomacy (essential)
* Ability to deal with sensitive and often emotive information (essential)
* Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information (essential).
Employer Details
Employer Name: Leeds Teaching Hospitals
Address: St. James's University Hospital, Beckett Street, Leeds, LS9 7TF
Employer's Website: Leeds Teaching Hospitals
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