Summary
Underwriting is when an insurance company agrees to cover the cost if a customer experiences a financial loss, like from a fire or storm, in exchange for a payment called a premium. You‘ll complete a Level 4 Insurance Professional qualification, and an insurance industry recognised Diploma in Insurance via the Chartered Insurance Institute.
Wage
£23,387 a year
Training course
Insurance professional (level 4)
Hours
Monday to Friday, 9am - 5pm.
35 hours a week
Possible start date
Monday 8 September
Duration
2 years
Positions available
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Your role could involve:
* Building relationships and developing your negotiation skills to stronger work with various stakeholders
* Working with an experienced team of people who will support you and help you navigate a dynamic and rapidly changing insurance market
* Understanding our various processes and how we can all work to improve them through things like automation and artificial intelligence
* Working with Zurich’s global network to help process and invoice our customers the right amount in a timely manner
* Occasional travel to London to support our underwriting teams and collaborate to best support our customers.
* Working to support our large commercial global customers.
Where you’ll work
The Zurich Centre
3000B Parkway
Whiteley
Fareham
PO15 7JZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Insurance professional (level 4)
Equal to higher national certificate (HNC)
Course contents
* Ability to apply technical knowledge and experience to deliver positive outcomes to all stakeholders utilising appropriate policies and procedures.
* Ability to apply legal and insurance principles, knowledge of the market structure and its processes, procedures and documentation to a range of complex situations.
* Can proactively identify, generate and develop relationships and networks that support the role, including but not limited to internal/external/market led/professional and peer relationships. Can leverage relationships to improve the reliability of customer service based on customer feedback. Engages with and supports colleagues so that they are empowered to resolve customers issues within organisational guidelines.
* Takes ownership for delivering in their area of responsibility. Finds ways to progress and meet commitments when issues arise, being creative where appropriate. Escalates issues and decisions where necessary. Identifies and proposes business process improvements .
* Applies legal and regulatory requirements to work compliantly, whilst promoting a culture of treating customers fairly. Assesses whether organisational processes and procedures and those that follow them are compliant with legal and regulatory requirements.
* Provides technical advice and support to others on complex insurance matters.
Your training plan
Training schedule has yet to be agreed. Details will be made available at a later date.
Requirements
Essential qualifications
GCSE in:
* English (grade C/4)
* Maths (grade C/4)
A Level in:
* 3 A Levels (grade A* - C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Organisation skills
* Customer care skills
* Team working
* Initiative