Be a part of something bigger...
Our Story
At Radar Healthcare, we’re dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients.
We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.
The Opportunity
Radar Healthcare's new Product Consultant
The Product Consultant will play a crucial role in designing and configuring our systems to align with best practices and client needs. This role involves providing expert consultancy, supporting pre-sales activities, assisting project management, and collaborating with the partnerships team. The ideal candidate will have a deep understanding of healthcare systems and a passion for using technology to drive improvements in healthcare delivery.
What you’ll be doing to make a difference:
1. System Design and Configuration:
1. Design and configure our healthcare technology solutions to meet client requirements and industry best practices.
2. Collaborate with clients to understand their workflows and ensure optimal system setup.
3. Create and maintain detailed configuration documentation.
2. Consultancy Services:
1. Provide expert consultancy to clients on system implementation and optimisation.
2. Conduct workshops and training sessions to educate clients on best practices.
3. Offer ongoing support and advice to ensure clients maximise the benefits of our solutions.
3. Pre-Sales Support:
1. Assist the sales team by providing technical expertise during the pre-sales process.
2. Prepare and deliver product demonstrations and presentations tailored to client needs.
3. Participate in RFP/RFI responses and solution design discussions.
4. Project Management Support:
1. Collaborate with the project management team to ensure successful project delivery.
2. Participate in project planning, kick-off meetings, and regular status updates.
3. Help identify and mitigate project risks and issues.
5. Partnerships Team Collaboration:
1. Work with the partnerships team to support in-life customers with consultancy and optimisation as required by the client.
2. Work with the product team to integrate our solutions with partner products and services.
3. Provide technical guidance and support for all customer initiatives.
6. Continuous Improvement:
1. Stay current with industry trends and advancements in healthcare technology.
2. Identify opportunities for product enhancements and process improvements.
3. Contribute to the development of new features and functionalities.
Your journey so far...
* Minimum of 3-5 years of experience in a product specialist or similar role within the healthcare technology sector.
* Strong knowledge of NHS systems, health and social care operations, and international healthcare markets.
* Excellent problem-solving and analytical skills.
* Proficiency in system configuration and design.
* Strong presentation and communication skills.
* Ability to work collaboratively with cross-functional teams.
* Customer-focused mindset with a commitment to delivering high-quality service.
* Strong organizational and time management skills.
* Proficiency in relevant software and tools for system configuration and project management.
* Ability to translate client requirements into effective system designs.
* Willingness to travel as required to client sites and industry events.
What we offer in return...
A competitive salary, dependent on experience.
Values-led culture - we’re extremely proud of our culture.
Learning & development budget of £1,000 each year to drive your own professional development.
Flexible working – We believe in empowering our team to work in a way that suits them best.
️ 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week.
Birthdays off and a surprise through the letterbox.
???? Charity leave – giving back is important to us.
Mental healthcare - Face to face counselling support.
️ Healthcare - Cover with Medicash.
Life cover – a pay-out of 3x your salary.
Compassionate leave of up to 5 days time off.
Paid sick leave - Enhanced sick pay after 6 months.
Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay.
Pension - We contribute 3% of your salary to your pension pot.
Technology – We'll have a laptop all set up for you on your first day.
Dog-friendly office
Socials – we get together as a full company at least four times per year.
Discounts on cinema, vouchers, gym memberships, and much more.
PLUS a monthly £ allowance on our flexible benefits platform.
Accessibility
If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know.
Connect with us!
We'd love to hear from you! If this role isn't quite right for you but you feel like Radar Healthcare could be, click the Connect button on our careers site.
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