Job Description
Are you a detail-oriented individual who works with great accuracy?
Do you have a passion for delivering excellent customer service and possess empathy?
Are you looking to join an organisation with social impact?
We've partnered with the UK division of a global healthcare manufacturer based in Maidenhead who are hiring for a Customer Service Assistant.
Hours: Monday to Friday, 8:30 AM – 5:00 PM (flex.)
Key Responsibilities:
* Process UK and Irish orders, ensuring they are accurately entered and shipped on time.
* Maintain the customer service inbox, responding to queries about stock availability, pricing, and proof of delivery.
* Prepare and send quotations to customers via SAP.
* Review open sales reports daily and coordinate loan and demo stock requests from sales.
* Monitor supply chain portals to confirm orders are shipped according to PO delivery dates.
What's in it for you?
* 25 days of holiday
* Life assurance (3x salary) and group income protection
* 4% matched pension rising with service
* On-site parking for convenience
* Two half yearly bonuses
If you have a passion for accuracy, teamwork, and customer satisfaction, we’d love to hear from you!