Job Title: Technology Architecture Specialist - PXM (Product Experience Management)
Location: London, Manchester, Newcastle, Edinburgh, Birmingham
Career Level: Consultant (L9)
We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index
As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels.
Responsibilities Include:
Client Engagement:
* Collaborate with clients to understand their digital commerce goal and product engagement channels.
* Identify opportunities for process improvement and efficiency gains through enriched product experience.
Solution Design:
* Develop tailored PXM strategies and solution blueprints that align with client needs.
* Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces).
* Design scalable data models and taxonomies for structured and unstructured product data.
Implementation & Integration:
* Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration.
* Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces.
* Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows.
Training & Support:
* Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions.
* Develop documentation and guidelines to standardise asset management practices.
Continuous Improvement:
* Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations.
We are looking for experience in the following skills:
* Experience in product experience management, digital commerce, or product content operations.
* Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc)
* Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows.
* Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders.
* Experience integrating PXM systems with CMS, DAM, and marketplace platforms.
* Familiarity with data governance, catalog completeness, and enrichment KPIs.
* Familiarity with Agile or hybrid project methodologies is a plus.
Bonus Points if you have:
* Experience with leading enterprise level PXM digital transformation projects.
* Certifications in Akeneo, Salsify, etc.
* Exposure to headless and composable architecture.
* Agency or consultancy experience.
What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
* Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
* Family-friendly and flexible work policies.
* Attractive pension plan with financial wellbeing support and resources.
* Private healthcare insurance plan and Mental Wellbeing support.
* Employee Assistance Programme, Career Development and Counselling.
* A range of generous Parental Leave offerings.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.
Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
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