Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world, offering outstanding value. If there’s a recipe for success, that’s ours. That and passionate, enthusiastic, anything-for-the-customer people.
What we’re looking for
As Store Manager, you’ll ensure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design is beneficial as you support your team to help customers visualize their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve – as an individual, as a team, and as a store. We’re looking for ambition in Store Managers who want their store and team to be the best.
No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!
Who you are
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who drives performance through clear leadership, coaching, and people management.
What we’ll do for you
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service, and a wide range of other benefits. We’re committed to promoting talent from within, supporting you to build a rewarding career with an individual development plan and lots of training on offer. You’ll need the flexibility to cover store opening hours (including weekends) and other stores, but there’s no evening work or working on Christmas Eve or Boxing Day.
Who we are
Big things are happening at Topps Tiles. As the UK’s leading tile specialist, we have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We’re as big on career opportunities as we are on outstanding service and great value.
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