Release Train Engineer (Delivery lead) – CRM
London, UK
The Digital Factory Release Train Engineer acts as a chief scrum master, coach to several squads (Teams of Teams/Programs) and ensures alignment across the Value Stream by providing knowledge and expertise to drive complex agile deliveries at scale.
The Release Train Engineer leads scrum of scrums and is accountable for end-to-end delivery of business solutions for the scope of the Digital Factory Team; Understands the strategy, needs and challenges of the business partners s/he supports as well as the end-to-end processes for those businesses.Oversees all products supporting that customer group within Digital Factory to ensure service levels are received and system changes are delivered to expectation. Accountable for the design, delivery, and support of solution using the Agile best practices.
DISCOVERyour opportunity
What will your essential responsibilities include?
1. Facilitate cross-domain ceremonies and synchronisation events across Teams of Teams
2. Establish and communicate the Program Increment (PI) cadence/calendar of events and ensure reporting of Key Performance Indicators (KPI) on the delivery/products
3. Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio
4. Produce and maintain the roadmap of the products responsible for
5. Align team to high-level organization goals and objectives
6. Ensure Big Room Planning (BRP) readiness by fostering a Continuous Exploration process that drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-BRP Planning events
7. Manage and report on budget and resource allocation and utilization
8. Review and approve contracts for a predetermined level of authority
9. Assist procurement to manage vendor relations and maintaining vendor accountability
10. Drive improvements of ways of working via periodic synchronization events ( PO Sync and Scrum of Scrums, helps to ensure cross streams alignment, progress / improvement on agile ways of working as a community of practice)
11. Coach Leaders, Teams, Scrum Masters in agile practices at scale
12. Responsible for overseeing technical lead(s), developer(s), Business analyst(s) and scrum master(s) within the delivery function.
13. Support resolution of escalated risks and issues as a part of service Agile delivery
14. Develop and maintain relationships with key stakeholders and suppliers
15. Produce high-level estimates as needed
16. Protect and maintain AXA XL’s Intellectual Property
17. Ensure all processes are documented and maintained
18. Develop change management strategies and approaches and assist business partners with readiness and change implementation
19. Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis.Owns the completion of any action plans. .
20. In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms.
You will report to the Head of DF Delivery.
SHARE your talent
We’re looking for someone who has these abilities and skills:
21. Expert level experience in planning and executing complex, large scale initiatives or operational area.
22. Experience in working in scaled agile initiatives, in scrum mastery, coaching and complex deliveries
23. Significant leadership experience in insurance and IT
24. Experience working with Salesforce platforms (Financial Service Cloud preferred)
25. Knowledge on CRM Implementation is a plus
26. Expertise in agile methodology and ways of working
27. Significant experience working in a global and matrix environment
28. Effective communication among squads to coordinate planning quarterly (real-time)
29. Great leader who is eager to develop squads and drive relentless improvement
30. Create an environment of mutual influence and support the squad commitments
31. Understand the unique opportunities and challenges associated with facilitating and continuously aligning a large development program
32. Foster Communities of Practice and the use of engineering and Built-In Quality practices
33. Think beyond day-to-day activities; apply systems thinking
34. Budget, supply, and resource management for in scope applications and services
35. Hold suppliers accountable for performance against Service Levels
36. Measurable improvements in service delivery over time
37. High customer confidence in delivery capability
38. Risk identification and mitigation
39. Knowledge Management strategy for process, training and applications
40. Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales
41. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc.Comfortable with change, able to easily make transitions.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Inclusion & Diversity